Refund Policy

Version 1.0. - Effective from the 26th of March 2024

In an effort to maintain transparency and uphold the terms of service, Quantum Funding Limited outlines the following procedures regarding the management of Trading Accounts, as well as the rights and obligations of the Customer and the Provider:

Refunds Post-Purchase

Upon completion of a purchase and subsequent delivery of evaluation credentials to the customer via email, all sales are considered final, and no refunds will be issued under any circumstances.

Breach of Trading Rules

Should a Customer violate established trading rules, a fact of which they have been previously informed by Quantum Funding Limited, the Provider reserves the right to restrict the Customer’s access to all Services, or specific components thereof, without offering any form of compensation. Under these circumstances, Customers are not entitled to a refund of any fees paid. Upon selecting a specific Quantum Funding Limited program and completing the requisite fee payment, Customers will be provided with the necessary login details for the Trading Platform either via email or through the Client Section, depending on the initial mode of information provision. Activation of the account occurs upon the Customer’s receipt of these credentials.

Policy Acceptance 

You are encouraged to thoroughly review this Refund Policy. By integrating this Refund Policy with our Evaluation Terms and Conditions, they collectively form part of your agreement with us when purchasing Quantum Funding Limited. When you submit an order for any Quantum Funding Evaluation, it is understood that you have read and agree to this Refund Policy in its entirety. If you find yourself in disagreement or unable to accept the terms outlined in this Refund Policy, we ask that you refrain from placing an order. For any inquiries or concerns regarding our refund practices, please reach out to us at [email protected] 

Chargeback Policy

By engaging with Quantum Funding Limited, you explicitly agree not to initiate any chargebacks on transactions made, whether through credit card or any other payment method, without first contacting Quantum Funding Limited directly. Should you consider proceeding with a chargeback, you are required to provide Quantum Funding Limited with comprehensive details regarding the reasons for the intended chargeback.

Should you initiate a chargeback, Quantum Funding Limited reserves the right to suspend any Membership Accounts or Evaluation Accounts associated with your profile and to withhold any profit split payments due to you from these accounts.

Additionally, in the event of a chargeback, Quantum Funding Limited is entitled to reclaim any payments previously issued to you related to any Membership Accounts or Evaluation Accounts, which includes all profit split payments.

Furthermore, should you pursue a chargeback claim, regardless of its outcome, you agree to cover all expenses Quantum Funding Limited incurs in defending against the chargeback. This includes, but is not limited to, all legal fees and associated costs.

Refund Policy Updates

Quantum Funding Limited reserves the right to amend this Refund Policy at any time. Changes to the policy will take effect immediately upon their publication on our website.

By making a purchase from Quantum Funding Limited, you are agreeing to adhere to the terms set forth in this Refund Policy. Should you have any inquiries or require further clarification regarding our refund practices, please do not hesitate to reach out to our Customer Support team at [email protected]